Health information people can act on.

Who I work with

I work with teams and organizations that want their communication to be clear, inclusive, and easy to act on.

  • Health clinics and hospitals — patient education, staff training, and internal health literacy initiatives

  • Public affairs and policy teams — legislative summaries, and public-facing updates people can actually follow

  • Community health and outreach organizations — outreach materials that reach people where their health literacy actually is

  • Pharmaceutical and health plan teams — patient support materials, disease-state education, and plain language review

  • Mental and behavioral health organizations — client-facing materials and accessible communication for sensitive topics

How I can help

Whether you need a full communication strategy or support on a single project, services are flexible and tailored to your team’s specific goals.

Writing & Plain Language Editing
Clear, actionable content that patients, communities, and stakeholders can understand.

  • Plain language rewrites and content audits for clarity and accessibility

  • Patient education materials, email copy, web content, and social media

  • Policy & advocacy translation (converting complex policy, legislation, and regulations into plain-language briefs)

Website Content & Updates
Organized, user-friendly digital spaces that help people find information quickly.

  • Content audits to identify unclear or confusing messaging

  • Rewrites and light build-outs for clearer language and intuitive navigation

Visuals & Presentation Support
Clean, engaging visuals that help audiences retain key concepts.

  • Infographics, accessible handouts, and design clarity reviews

  • Presentation slide decks, logical flow structuring, and speaker notes

Strategy & Consulting
Thoughtful planning grounded in health literacy standards.

  • Health literacy, plain language, and accessibility reviews

  • Communication planning, audience alignment, and messaging strategy

About me

I’m a Certified Health Education Specialist (CHES®) and health communications consultant. Having spent nearly two decades on the frontlines of healthcare working directly with patients, families, and clinical teams, I know firsthand where health information falls apart and what it takes to fix it. I take complex medical concepts and make them easy for patients to understand and use—ensuring your messaging builds trust, reduces anxiety, and inspires confidence.

Credentials

Certified Health Education Specialist (CHES®) — National Board for Health Education CredentialingHealth Literacy Specialist: Communication Micro-Credential — Institute for Healthcare Advancement (IHA)PlainLanguage Pro Specialist — Institute for Healthcare Advancement (IHA)

My approach

My work is grounded in real-world healthcare experience and a genuine commitment to how people receive and process health information.What the standards require
Your organization may be accountable to Joint Commission patient education requirements, Section 1557 language access rules, and ADA accessibility standards. I'm not a compliance advisor. I help your team build materials that actually meet these standards in practice.Accuracy and trust
Plenty of teams are trying AI for this work, and the mistakes can be hard to spot. It can invent side effects, lower a reading level without protecting the meaning, and miss which sentence a frightened patient will misread. I review every word myself before it comes back to you.Context and nuance
Health information lands differently depending on audience, culture, and health literacy. I make sure your content meets people where they are.Collaboration
I work alongside your clinical teams, policy experts, and stakeholders. Plain language done in isolation is how meaning gets lost.Customization
Your goals and your audience drive the work. Nothing comes off a template.Ethics and inclusivity
Healthcare has failed many communities, and the distrust that followed is earned. I approach this work through a trauma-informed lens.

Let's connect

Have a project in mind, or something that isn't landing? Let's talk.

I provide custom quotes based on your specific project, timeline, and goals.